The Adjuster Called at 2:47am. Your Competitor Answered.

The Lead That Died While You Slept

A storm cell pushed through a suburb outside Memphis last spring. By 2:47am, a homeowner had already submitted a web form, called the main line, and texted the number on the yard sign down the street - your competitor's yard sign. That job was $18,400 in Xactimate scope. You found out about it Monday morning.

This is not a technology problem. It is a staffing problem.

Insurance Leads Are a Speed Game

Adjusters schedule re-inspections fast. Homeowners who file claims at midnight are anxious and will sign with whoever makes them feel handled first. If your office opens at 8am, you are already third in line by the time you brew your coffee.

Tom - ARC's AI receptionist - works the 2am shift, the Sunday shift, and the "we're slammed with 40 storm calls" shift without complaint. He qualifies the lead, captures the address, documents the loss description, and books the inspection directly into your AccuLynx or JobNimbus calendar. The homeowner gets a confirmation text before they fall back asleep.

What a Missed Insurance Call Actually Costs

One storm-belt roofer in the Carolinas told us they were losing roughly one in four inbound leads to voicemail during active storm seasons - calls that came in after 6pm or on weekends. Those weren't small jobs. Storm work with supplement potential on aging 3-tab or tile roofs runs steep. Losing even two or three of those a month to a competitor who simply picked up is a painful number to stare at in your P&L.

Tom doesn't know Xactimate line items - that's your supplement specialist's job. But Tom knows how to ask the right intake questions: age of roof, insurance carrier, has an adjuster been assigned yet. That data hits your CRM clean so your production team can prep a proper scope before the first site visit.

The Tier That Makes Sense for Storm Season

Tom alone starts at the Starter tier - $1,499 per month plus a one-time $5,000 onboarding - and he covers every inbound call your current staff can't. If you also want Hudson running outbound follow-ups on every lead that didn't book, that's the Crew tier at $2,499 per month. Most roofing operations doing serious storm volume step up to the Full Team at $4,999 per month, which gets you four teammates handling sales, outreach, reception, and ops simultaneously.

All tiers include a 14-day free trial.

Start Here

If storm leads are your primary revenue driver, hire Tom first. After-hours reception is the single fastest fix for the "we lost it to whoever answered" problem. Start your trial, get Tom connected to your existing phone number and CRM, and stop finding out about lost jobs on Monday morning.