The Adjuster Called at 4pm Friday. You Were on a Roof.

It's 4:07pm on a Friday. A homeowner got their claim approved and their adjuster is ready to schedule the joint inspection. They call your number. You're on a 12-pitch in the rain, your office manager left at 3:30, and the call goes to voicemail.

By Monday morning, another contractor is already on the roof.

This is not a rare scenario. It's Tuesday through Saturday, every week, across every storm-belt market.

The Window on Insurance Leads Is Measured in Hours, Not Days

Insurance-driven jobs move fast. The homeowner has a claim number, an adjuster contact, and usually two or three contractors who showed up after the storm. Whoever gets back to them first - with a real conversation, not a voicemail - gets the appointment. Whoever gets the appointment controls the Xactimate scope conversation.

Losing that first call does not just cost you a lead. It costs you the supplement negotiation, the O&P fight, the material upgrade, and every referral that job would have generated.

Tom Picks Up Every Call You Can't

Tom is ARC's AI receptionist. He answers every inbound call, any hour, any day - including 4:07pm on a Friday. He qualifies the lead (storm damage, insurance claim or cash pay, property type, timeline), books the inspection directly into your AccuLynx or JobNimbus calendar, and sends the homeowner a confirmation text with your company name on it.

He does not put people on hold. He does not say "the office is closed." He does not lose the call to a voicemail.

One storm-belt contractor we work with was missing roughly 30% of inbound calls during peak production weeks - the exact weeks when storm leads spike. After bringing Tom on, their after-hours inspection bookings went from near-zero to a consistent part of their weekly pipeline.

Pair Tom with Hudson and You're Not Just Catching Leads - You're Chasing Them

Tom handles inbound. Hudson handles outbound follow-up. When a homeowner fills out your "free inspection" form at 11pm after seeing hail damage, Hudson reaches back out the same night with a text, qualifies them, and gets the appointment on the calendar before your competitor's office opens.

That combination - inbound coverage plus outbound speed - is what the ARC Full Team plan is built around. At $4,999/month plus a one-time onboarding fee, you get four AI teammates working your pipeline around the clock. That's Tom on the phones, Hudson on outbound, and two more roles covering your marketing and operations gaps.

If you're not ready to staff up that way yet, Tom alone starts at $1,499/month on the Starter plan. That's one hire who never misses a call, never takes a Friday afternoon off, and never costs you an insurance job because the office was empty.

Your Competitor Is Already Doing This

The roofing companies pulling the most insurance volume in storm markets right now are not necessarily the best at Xactimate or the best at supplements. They're the best at speed-to-contact. They pick up first, book first, and get on the roof while you're still returning voicemails.

You can close that gap without hiring a full-time office staff.

Start with Tom - Then See the Full Picture

If you're losing insurance leads to whoever replies first, Tom is the hire to start with. He covers every call you can't take, books the inspection, and keeps the lead from going cold before you get off the roof.

Before you decide which teammates make sense for your business, get your free AI audit. It's a 15-plus page custom report - built for your specific operation, not a generic checklist - delivered in 24 hours. You'll see exactly where leads are slipping and which AI hires would close the gap fastest.