Your Instagram DMs Are Full of Missed Botox Consults

The 10 p.m. DM That Books Somewhere Else

She saw your before-and-after Reel, tapped the DM button, and typed: "How much is a syringe of Juvederm and do you have anything this week?" That is a buyer, not a browser. By the time your front desk opened Boulevard the next morning, she had already confirmed an appointment two miles away.

This is not a staffing failure. It is a response-window problem - and it is costing medspas real consult revenue every single week.

What Reese Does While You Sleep

Reese is ARC's AI receptionist. She monitors your Instagram DMs, your website chat, and your missed calls around the clock - seven days a week, including the Sunday afternoon rush after a skincare influencer tags your laser results.

When a high-intent message comes in, Reese responds in plain, warm language that matches your brand voice. She qualifies the inquiry (treatment interest, timeline, membership status), answers FAQs about your Botox pricing tiers or your laser package structure, and drops a direct booking link straight into your Vagaro or Mindbody calendar. One medspa we work with in the Southeast saw its after-hours consult capture rate climb meaningfully within the first 30 days - consults that previously sat unanswered until morning.

HIPAA Tone, Always

Reese never collects protected health information in a DM thread. She moves clinical details to your intake form inside your practice management system, keeping your workflow clean and your compliance posture intact. No chart data in a Meta inbox - ever.

The Membership Angle Nobody Talks About

Your monthly membership shoppers - the ones weighing a $199/mo Botox club versus a competitor's $179 offer - often make that decision in an evening scroll session. Reese can walk them through your membership tiers, highlight your loyalty perks, and lock in a consultation before they comparison-shop. Retaining one member who stays 18 months is worth far more than the cost of a month of Reese's time.

What It Costs to Start

Reese on her own fits inside the Starter tier at $1,499 per month (plus the one-time $5,000 onboarding). If you also want Sarah handling post-treatment follow-ups and review captures for your Google profile, the Crew tier is $2,499 per month for both teammates working in tandem.

A 14-day free trial means you can run Reese through a real week of DMs and missed calls before you commit.

Hire Reese First

If your biggest leak is after-hours Instagram and website inquiries, Reese is the right first hire. Start the free trial, connect her to your existing Mindbody or Boulevard calendar, and let her work the inbox tonight while you focus on the treatment room tomorrow.