Your Ops Are on Fire. Mike Can Hold the Hose.

The Job That Slipped Through the Cracks

A storm-belt roofing company we work with had a solid lead - homeowner approved, materials ordered, crew scheduled. Then a permit delay hit. Nobody flagged it. Nobody followed up. The homeowner got nervous, called a competitor, and signed with them instead.

That was a $14,000 job. Gone. Not because of pricing. Not because of quality. Because of a dropped operational ball.

The Real Cost of 'We'll Handle It Later'

Small business ops work fine when you're small enough that one person can hold it all in their head. The moment you scale past that - two crews, three service lines, a handful of open jobs - things fall through. Not because your team is bad. Because humans have a ceiling.

That ceiling is where Mike lives.

What Mike Actually Does

Mike is ARC's operations AI Employee. He tracks open tasks, flags stalled jobs, chases down internal bottlenecks, and keeps your team from losing the thread on active work. He doesn't get distracted. He doesn't forget to follow up on a permit delay.

One HVAC company we work with put Mike on their service scheduling workflow. Within the first month, their average job-close time dropped noticeably - not because the work got faster, but because nothing sat in limbo waiting for someone to notice it.

Where Mike Fits in the Lineup

If ops is your bleed point right now, you can start with Mike alone on the Starter tier at $1,499/mo (plus the one-time $5k onboarding). That gets you one AI Employee running your internal coordination full-time.

If you're also losing leads on the front end, the Crew tier at $2,499/mo pairs Mike with someone like Hudson (outbound outreach) or Sutton (sales follow-up) - so you're covered on both acquisition and execution.

For businesses juggling sales, ops, customer support, and marketing all at once, the Full Team tier at $4,999/mo is the most popular option for a reason. Four AI Employees covering four functions means almost nothing falls through.

Start With the Problem That's Actually Costing You Money

If you're losing jobs mid-process - permits, scheduling gaps, internal handoffs that go silent - Mike is the hire. Start a 14-day free trial, bring Mike into your ops workflow, and see what stops slipping. That's the move.